The À la Carte Customer Experience with Michel Falcon
Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates - A podcast by Ovation
Send us a text Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer). On this episode, Michel and host Zack Oates discuss: What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!
