Citi's AI Play: IBM Exec to Lead the Charge

Citi poaches IBM's Shobhit Varshney to spearhead its AI strategy, signaling a major push to modernize and streamline operations. Fresh off leading data and AI at IBM Consulting, Varshney will report directly to the COO as Citi races to deploy AI tools, boost customer service, and chase the cost savings Wall Street rivals are already eyeing. Hosted on Acast. See acast.com/privacy for more information.