90. What Great Listeners Actually Do with Jacob Coldwell

Chances are you think you’re a good listener. And chances are much of the advice you've heard on how to be a great listener falls far short of developing good listening skills. But, what if great listening came from subtracting what isn't working rather than adding more? This the main question that today's guest, Jacob Coldwell is raising in his work to make us all better listeners. Jacob is the author of 'Listen Simply, How to Understand What People Are Saying' and he's the founde...